Privacy Policy

Effective Date: 24 – August – 2024

At luminexx LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you create an account, place an order, or contact us. This information may include your name, email address, phone number, billing and shipping address, payment information, and any other details necessary to fulfill your order.

1.2 Non-Personal Information:
We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing history. This data helps us understand how our website is used and improve your user experience.

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to recognize your browser and capture certain information, such as your preferences and past activity on our site. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1 To Process Orders:
We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.

2.2 To Improve Our Services:
Your information helps us understand your needs and preferences, allowing us to enhance our products, services, and website functionality.

2.3 Marketing Communications:
With your consent, we may use your information to send you promotional materials, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in each email.

2.4 Legal Obligations:
We may use your information to comply with applicable laws, regulations, and legal processes, or to protect our rights, privacy, safety, or property.

3. How We Share Your Information

3.1 Service Providers:
We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing other business-related services. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Disclosures:
We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1 Access and Correction:
You have the right to access and update the personal information we hold about you. If you wish to review or correct your information, please contact us at [Your Contact Information].

5.2 Opt-Out:
You can opt-out of receiving marketing communications from us at any time by following the instructions in the emails we send or by contacting us directly.

5.3 Data Deletion:
You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top of this page.