Terms and Conditions

Last Updated: 24 – August – 2024

Welcome to Luminexx LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website or placing an order with us, you agree to be bound by these Terms.

1. General

1.1 Acceptance of Terms:
By using our website or purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1.2 Modification:
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website or services following any changes constitutes your acceptance of the new Terms.

2. Orders and Payments

2.1 Order Placement:
All orders must be placed through our website or via direct communication with our sales team. Once an order is placed, it is considered final and cannot be canceled or modified without our consent.

2.2 Pricing:
All prices are listed in doller and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, unless otherwise stated. Bulk discounts may be available depending on the order quantity.

2.3 Payment Terms:
Payment must be made in full at the time of order placement unless otherwise agreed upon in writing. We accept payments through Credit card or Paypal. Late payments may result in delayed shipments or cancellation of orders.

3. Shipping and Delivery

3.1 Shipping Policy:
We offer various shipping options to meet your needs. Shipping costs and estimated delivery times will be provided at checkout. Delivery times are estimates and are not guaranteed.

3.2 International Shipping:
For international orders, the customer is responsible for all customs duties, taxes, and other fees associated with the importation of products.

3.3 Risk of Loss:
All products are shipped FOB (Free on Board) shipping point. The risk of loss or damage to products passes to you upon our delivery of the products to the carrier.

4. Returns and Refunds

4.1 Return Policy:
We accept returns for defective or damaged products within 7 days of receipt. All returns must be authorized by our customer service team before being shipped back. Unauthorized returns will not be accepted.

4.2 Refunds:
Refunds will be issued in the original form of payment and will only be processed after the returned items have been inspected and approved. Shipping fees are non-refundable.

4.3 Restocking Fee:
A restocking fee of 1% may apply to non-defective product returns. Custom or special orders are non-returnable.

5. Warranties and Liabilities

5.1 Product Warranties:
We stand behind the quality of our products and offer a limited warranty against defects in materials and workmanship. The warranty period and terms may vary depending on the product category.

5.2 Limitation of Liability:
Our liability for any claim related to your purchase shall not exceed the purchase price of the products. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

6. Intellectual Property

6.1 Ownership:
All content on our website, including but not limited to text, images, logos, and product descriptions, is the property of Luminexx LLC and is protected by copyright and trademark laws.

6.2 Use of Content:
You may not reproduce, distribute, or use any content from our website without our express written permission.

7. Privacy

7.1 Privacy Policy:
Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.

8. Governing Law and Dispute Resolution

8.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

8.2 Dispute Resolution:
Any disputes arising out of or related to these Terms or your purchase of products shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association], with the arbitration taking place in [Location]. Each party shall bear its own costs and attorney fees.